Refund Policy
At The Honest Brand Kit, we create digital products designed to help you market your business with ease and confidence. Please read our refund policy carefully before making a purchase.
1. Digital Products
- All of our products are delivered digitally via download links.
- No physical items will be shipped.
2. All Sales are Final
- Due to the instant access and downloadable nature of our products, all sales are final and non-refundable.
- Once files are delivered, we cannot offer refunds, exchanges, or cancellations.
3. Exceptions
Refunds may only be considered under the following limited circumstances:
- Duplicate purchases made in error.
- Technical issues that prevent you from accessing your files (and cannot be resolved by our support team).
4. Responsibility of the Customer
- It is your responsibility to ensure you have the software, apps, or accounts necessary to use our templates (e.g., Canva for Instagram templates).
- We do not issue refunds if you purchased the wrong product, changed your mind, or no longer need the files.
5. Contact
If you experience issues accessing your purchase, please contact us at:
sayhello@thehonestbrandkit.com
We’ll do our best to assist you and make sure you receive your files successfully.
By purchasing from The Honest Brand Kit, you acknowledge and agree to this Refund Policy.